Privacy Notice
Provisional controller: Muneeb Farooq trading as Learn Progress Automate (LPA). Email: info@lpaeducation.com. The business/contact address will be added when confirmed.
- This notice explains how LPA handles personal information for tutoring, pathway guidance, website enquiries and automation projects. Privacy and legal wording should remain under appropriate professional review as services grow.
- Information collected may include name, email, phone or WhatsApp number, country, student level, subject, exam board, qualification background, company name, process details and message history.
- Purposes of processing include responding to enquiries, arranging consultations, planning tutoring, coordinating lessons, preparing pathway guidance, scoping automation work, sending follow-ups, keeping service records, handling payments, managing complaints and protecting students.
- Likely lawful bases include steps before a contract, contract performance, legitimate interests in responding to enquiries and running the service, legal obligations for accounting or record-keeping, consent where a visitor chooses optional communication, and safeguarding or vital interests where student welfare requires action.
- Student and parent information is used for academic support planning, lesson coordination, progress updates, safeguarding records and parent or guardian communication. Parent or guardian awareness and consent is expected for students under 18.
- Progress enquiries may involve academic certificates, transcripts, identification details, CV information and application context where the learner chooses to share them.
- Automation enquiries may include company process notes, CRM details, workflow screenshots or operational examples supplied for audit and scoping.
- Recipients and processors may include website hosting, email, WhatsApp, CRM or workflow tools, n8n/OpenAI/API tools where configured for a client project, payment/accounting providers, professional advisers and education providers where the learner asks LPA to support a progression route.
- International transfers may occur where online tools, cloud providers, messaging platforms or automation processors store or process data outside the UK. Tool-specific transfer safeguards and settings should be confirmed before the final notice is published.
- Retention depends on the record type: short enquiries are reviewed when no longer active, tutoring/service records are kept while support is ongoing and for reasonable follow-up, accounting records are kept as required for tax/admin purposes, and safeguarding or complaint records may be kept longer where necessary.
- Individual rights may include access, rectification, erasure, restriction, portability, objection and withdrawal of consent where processing relies on consent. Requests can be sent to info@lpaeducation.com and may be limited by legal, safeguarding or service-record requirements.
- Visitors can complain to LPA first at info@lpaeducation.com. UK data protection complaints can also be raised with the Information Commissioner's Office (ICO).
- LPA may use AI tools to assist with classification, extraction, drafting, summaries or workflow routing. Tutoring, pathway, admissions, recruitment, compliance, finance and safeguarding decisions should not be left to solely automated decision-making.